Privacy Policy Overview

Protecting your data and respecting your privacy

Introduction to Your Privacy

We are dedicated to protecting your personal information. This policy explains what data we collect, how we use it, and what rights you have as a user in Canada.

Your privacy matters. We encourage you to read through this page to understand our approach and your options with respect to your personal information.

Information We Collect

We collect information you provide directly and data generated automatically through your interaction with our platform.

Information You Provide Us

  • Your name given when creating an account
  • Your email address for communications
  • Profile information such as bio or genre preference
  • Any messages or feedback submitted through the site
  • Other optional account details you choose to provide

Automatic Data Collection

  • Technical data about your device and browser
  • Usage data such as time spent on pages
  • Cookies and similar technology identifiers
  • IP address and location data where permitted
  • Interactions with site features or resources

How We Use Your Data

Your information helps us enhance user experience, support your requests, and keep our service secure and functional.

  • Processing and responding to support queries
  • Understanding platform usage and trends
  • Communicating platform updates or news
  • Improving site features and user support
  • Maintaining account and service security
  • Complying with legal or regulatory obligations
  • Conducting analytics to improve our offerings

Our Commitment: We take reasonable steps to protect your data and ensure it is used transparently in line with Canadian privacy laws and best practices.

Sharing Your Information

We do not share personal data with third parties except as needed for technical support, legal compliance, or if required by law.

Service Providers

Select partners may handle data to provide essential services. All are contracted to protect user confidentiality and security.

Legal Requirements

Personal information may be disclosed to comply with legal or regulatory demands.

Anonymous Statistics

Aggregate, non-identifiable data may be used for analysis or reporting purposes.

Your Rights and Choices

As a Canadian user, you have rights to access, rectify, or erase personal data, and to control how your information is used.

  • Request access to your personal data
  • Ask for corrections to your details
  • Request erasure of personal data
  • Receive a copy of your data
  • Object to processing for certain uses
  • Restrict processing in certain cases

If you wish to exercise your privacy rights, contact us anytime for support or questions.

How We Protect Your Data

Technical and organizational measures are in place to secure personal information from loss, misuse, or unauthorized access.

Technical Measures

  • Encrypted communication channels
  • Secure password storage methods
  • Regular platform vulnerability checks
  • Data access control systems

Organizational Measures

  • Team privacy training and awareness
  • Restricted access to user data
  • Clear incident response procedures
  • Audit processes for security compliance

Data Retention and Storage

Personal data is stored only for as long as required for its purpose, or in accordance with applicable laws and obligations.

  • Account and profile information duration
  • Story analysis activity retention
  • Contact and support communication
  • Purchase and transaction record time
  • Platform news mailing preference

We review retention periods regularly and remove stored data promptly when no longer needed.

International Data Transfers

Any transfer of data outside Canada follows applicable law and uses safeguards for privacy protection.

  • Transfers use secure connections and storage
  • Protective contractual terms are applied
  • Disclosure only to trusted partners
  • Review policies ensure compliance

Cookie Usage and Choices

We use cookies to enhance site functionality and user experience. You can manage preferences through browser settings.

Types of Cookies Used

  • Crucial for basic website operations
  • Monitor and optimize performance
  • Support customized user settings
  • Improve accessibility of features

You can adjust cookie settings anytime in your browser to control usage.

Updates to Our Policy

We update our privacy practices to meet legal or technical changes. The latest version is posted here.

  • Policy modification notifications on-site
  • Key changes sent by email (if applicable)
  • Frequent review encouraged
  • Re-consent requested when major updates occur

Check this page for the most recent policy details and update dates.

Contact Us About Privacy

For privacy questions or requests, please reach out by email or phone.

Hikikaroti

442 Saint-Gabriel Street, Suite 100, Montreal, QC H2Y 2Z9 Canada

Phone: +1-995-140-5684

Email: content@hikikaroti.com

Policy last updated December 23, 2025

Effective from December 23, 2025